St. Thomas, ON – Thursday September 18th, 2025
The St. Thomas Police Service is investigating several similar fraud incidents recently reported to police.
In each case, residents reported receiving a phone call from someone claiming to be from their bank’s fraud department. The caller advises that their accounts have been compromised and that a representative would attend their home to collect their bank cards. In some instances, victims were provided with a false security code and told that temporary replacement cards would be delivered the following day.
The suspects then attended the homes, collected the cards, and used them to make unauthorized transactions. In one case, the victim was also directed to complete multiple e-transfers, resulting in a loss of $20,000. Reported financial losses connected to these investigations range from several thousand dollars to tens of thousands of dollars.
Descriptions of the suspects vary, but all similarly describes males in their 30s to 40s. In one incident, the suspect was observed wearing a yellow reflective vest. A silver SUV has also been associated with one of the pick-ups.
Investigators believe these frauds are connected and want to remind the public that financial institutions will never send someone to your home to collect your bank cards. If you receive a call of this nature, hang up and contact your bank directly using the number on the back of your card or by calling the local location of your bank.
Police are urging residents, particularly seniors, to remain alert and to share this information with friends, family and neighbours who may be vulnerable to such schemes.
Anyone with information about these incidents or needing to report falling victim to a similar incident is asked to contact the St. Thomas Police Service at 519-631-1224.