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The St. Thomas Police Service

Announces a Selection Process for


Full Time Permanent Position


Our Communications Center is staffed 24 hours a day, 7 days a week.

Members are required to work varied shifts/hours

Including weekends and statutory holidays as part of a shift rotation.


This position involves clerical support duties and Emergency 911/ Non-emergency call taker/police dispatcher duties. A communicator must be able to work in a high stress environment; to evaluate emergency situations and work at a rapid pace with intense concentration for extended periods; be able to think, speak and communicate clearly and efficiently in emergency situations; to calmly and effectively deal with people; be able to understand and carry out oral and written instructions and procedures and learn standard broadcast procedures of the police communication systems; operate variety of communications equipment, office equipment and computer systems.


  • Must be at least 18 years of age
  • Grade 12 education or equivalent
  • Canadian citizen or permanent resident
  • Meet vision, hearing and medical standards
  • Accurate and efficient keyboarding skills – 40 – 50 WPM
  • Advanced computer skills
  • Ability to work well under intense pressure
  • Possess strong interpersonal, communication and organizational skills


Special consideration will be given to candidates who possess the following additional skills:

  • Successful completion of post-secondary education
  • Successful completion of an accredited Emergency Communications course
  • Prior experience in a police environment and/or public safety dispatch experience
  • Prior experience working with the public in a social work environment
  • Experience with CPIC, Niche, Microsoft Office Professional an asset


Compensation and Hours of Work:  Salary and benefits in accordance with the St. Thomas Police Civilian Collective Agreement. Schedule of work hours is subject to needs of the organization.


A cover letter and resume must be received by the St. Thomas Police Service by Friday, April 26, 2024 by 3:00pm either by email to (an email reply acknowledging receipt will be sent) or by mail delivery to:

Attn: Alison Lyle
St. Thomas Police Service
Constable Colin McGregor Building
45 Caso Crossing
St. Thomas, Ontario N5R 0G7

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